線上客服人員訓練

COURSE INFORMATION

The Client Success Fundamentals gives students online based career training that includes the essential skills for connect with clients. Our one month program will cover:

• Introduction to Canadian Client Service Workplace.
• Effective Communication.
• Cultural Adaptation and Diversity.
• Handling Ambiguity and Initiative.
• Conflict Resolution and Feedback Management
• Client Service in Remote Work Settings
• E-mail Etiquette and Written Communication.
• Leadership, Inspiration, and Goal Setting for Excellence.

Via joining this program, students can equip themselves with several benefits:

• Enhance your employability in diverse industries.
• Develop transferable skills applicable across various jobs.
• Gain confidence in serving clients effectively in the Canada.
• Access valuable resources and support for your professions.

Upon successfully finishing the course, students will receive the certificate and  a one on one career planning that help them step out of the first step on the career transition in Canada.

After the traing , you will be able to suit in the following position:

• Customer Service Representatives
• Client Relations Managers
• Sales and Marketing Associates
• Administrative Assistants
• Front Desk Receptionists
• Remote Customer Support Specialists
• And more!

Contact us for more information!